How do I return an item?

How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an full refund less the shipping charge. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • -must not be a special order or a custom order

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 10% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.


Customer service is #1 at Dont-Trip, If something is not as should be or doesnt function as should when You first try our product, we always send a new replacement Part asap.


DTSkate
2411 NW 16th lane #2
Pompano Beach, FL 33064
Tel 954-478-2903
email: DontTripSkate@Gmail.com


Email: sk8donttrip@aol.com

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